Frequently Asked Questions

What is Deensie Health?

We are a NY-based quality incontinence product provider. We ship across the United States, and we offer local delivery to those in the NY Metro area.

 

My mom suffers from incontinence, can I order for her and have the products delivered to her room in a assisted living facility?

Yes!

Whether our products are needed for your own personal care, or for the care of a loved one in a senior living facility, nursing home, or receiving care at home, we'll provide prompt delivery to the location of your choosing.

 

I'm not sure I'll like your products, can I order samples to test them myself?

Absolutely! When you place an order to Subscribe & Save, your first order will be free! This gives you an opportunity to try our products and decide if you'd like more. If you don't, you can cancel your subscription at any time by signing in to your account. If you need help with this, you can email Support@Deensie.com and we'll be happy to assist you.

Assuming you'll love your items, we'll have the same items shipped to your door every 20 days. This time, and all future orders, you will be paying for the items, but you'll be receiving 15% off! If you need help with this, you can email Support@Deensie.com and we'll be happy to assist you.

 

A loved one needs new incontinence products every month or so, can I place an order for your products to be delivered every month? 

Absolutely!

With Deensie Health, you can choose to place an order to be delivered on a recurring bases when you choose to Subscribe & Save. Your first order will be free, and all you'll receive 15% off all future orders!

 

I want some of my items to be delivered on a recurring bases, and others to be a one-time purchase. Can I do that?

Good question!

Yes, simply add both to your cart and we'll take care of the rest.

 

What happens when my loved one or I run out of products?

It won't happen!

At Deensie Health, we offer a 'Never Run Out' guarantee when you choose to Subscribe & Save. We'll keep track of the products and quantity you or your loved one need, and will be sure to deliver the right amount of items BEFORE it runs out!

 

Is there a shipping fee of the items I ordered?

It depends.

Any order $50 and above will receive free shipping for their order. Otherwise, there is flat shipping fee of $7.00.

 

Where does Deensie Health ship & deliver?

 

We ship our items all across the country! Additionally, we offer local deliver to our customers in the New York Metro area.